Running a website can be a full-time job in itself. Between keeping everything updated, optimizing for search engines, and making sure your site doesn’t crash, it’s a lot to juggle. Most people realize they need some expert help to transform their website.
When you finally find that perfect webmaster, what should you expect? Sure, you want them to fix bugs and make sure everything runs smoothly, but you also want someone who’s willing to teach you a thing or two. After all, you don’t want to feel like you’re in the dark about your own website, right?
Technically, hiring a webmaster isn’t just about handing over the keys and hoping for the best. You want someone who’s not only going to manage your site but also show you the ropes so you can feel like a pro, too. A good webmaster understands this and makes training a priority.
At Abacus Web Services, we combine the use of several training tools to ensure that you’re not just a passive user but an active participant in managing your online presence.
These are the core training tools we use:
Zoom Meetings
The primary reason you let us handle your site management was probably because you needed some free time to focus on other endeavors. You’re busy, we get it. This is why we use Zoom for our training sessions, offering you the flexibility to join us wherever you are.
Our live Zoom sessions create a comfortable environment for learning, making it easy for you to engage with our team in real-time.
You would be able to ask questions as they come up, rather than waiting for an email response. This direct communication means you can get immediate feedback, clarifications, or even a quick demonstration on the spot.
We also make sure that you’re not just passively absorbing information but actively participating in the conversation. Our goal is to ensure you leave each session feeling empowered and confident, ready to tackle your website with the tools we’ve provided. Also, we often record these sessions, so you can revisit them whenever you need a refresher.
Custom Video Tutorials
Everyone has their own unique way of learning. Some people grasp concepts quickly through discussions, while others prefer to see processes in action. That’s why we create custom video tutorials tailored specifically to your needs.
After our live training sessions, you’ll receive these concise, easy-to-follow videos that address the exact topics that you want to revisit or dig deeper into.

Detailed Screenshots and Write-Ups
To make your training easier, we include clear screenshots with simple write-ups. These guides will help you through different tasks step-by-step, so you can easily follow along while using your website.
When it’s time to update your content or fix a problem, you won’t have to scramble to remember everything we covered in training. Instead, you’ll have these handy visual guides right at your fingertips. Each screenshot highlights key features, while our write-ups break down complicated tasks into simple steps.
Ongoing Support
Our support doesn’t stop when the training sessions end. We’re committed to your success every step of the way. As you start using what you’ve learned, we’re here to help whenever you need it. If you run into any challenges or have questions, just give us a call or send us an email; we’re always ready to assist.
We get that technology can be a bit overwhelming at times, and you might face some bumps in the road. That’s why we keep the lines of communication open. Whether you need help with a complicated issue, advice on best practices, or just a bit of reassurance, you can rely on us to be there. Get in touch with our team today to discuss your web design or digital marketing project.