FAQ

Great answers to Frequently Asked Questions.

Do you take on existing sites for design changes, updates, marketing, etc.?

Yes! We do that all the time. Contact Us or call 941-870-5343.

How long does it take to build a website?

On average it takes 30 to 60 days, but it can be less or more depending on the exact project. You, as the client, can have a large impact on build time by providing feedback and content on a timely basis.

What is the process you use in building a website?

The process follows these steps:
1) initial consultation
2) quote/proposal and acceptance
3) design draft
4) desktop site built and tested
5) content added
6) test mobile version
7) site reviewed with client and tweaked before going live

Will you build in WordPress so that we can edit our own website?

Yes! Most of our new sites are built in WordPress which features a full CMS (Content Management System). If you are not familiar with WordPress, we can offer paid training services on how to use it. We have an alternate CMS system that we use for smaller sites and on a case by case basis.

 

 

Will you build on Drupal, Joomla or other CMS systems?

No, we don’t build in Drupal or Joomla. We believe that we have everything you need within the WordPress framework. WordPress is where we have the expertise and experience which means we can deliver a great site for your business.

We do have a secondary CMS that we use for smaller and less complicated sites on a case by case basis.

Do you provide domain registration and web hosting?

Yes! We have dedicated servers for PHP and ASP sites and we will work with you to secure the best domain name for your business.

Can you provide me with business class email solutions?

Yes! We offer the Tier 1 email services of Rackspace Email and Rackspace Exchange which auto-syncs on all devices.

How much does it cost to to build a website?

We have solutions at different price points based on your business needs. A brief call should give us enough information to provide you with guidance pricing over the phone. Call 941-870-5343.

Can you build Ecommerce/shopping carts?

Yes! We have been building Ecommerce websites since 1999 and work with Big Commerce, WooCommerce, Volusion and Weebly among others. Pricing depends on your exact requirements and how much of the work you want us to do.

What are your payment terms?

A new development requires a 50% deposit, 50% upon completion. Updates are billed at 30 days net at the end of the month. We accept checks, Visa, MasterCard, American Express, Discover and PayPal.

What are your monthly fees?

We do not have monthly fees! As our client you pay only for the exact time we spend working with you on your website. We bill annually for web hosting and domain renewal.

Will you write the text for the website?

Usually the client will provide the content, however, we can refer you to a professional copywriter or coordinate that for you as part of the project. It also depends on whether industry specific technical writing is required or not for your website.

Are you willing to work with another hosting company for my site that already exists?

Yes. No. Well, maybe! We take this on a case by case basis and for a new development we will charge an extra fee because of extra handling time.

Can I keep my existing email address but work with your website hosting?

Yes! We can also provide enterprise class email/exchange from Rackspace. We will always check your email situation before changing domain records to avoid any chance of conflict and to minimize any downtime.

Can you take over my existing domain name?

Yes we can transfer domains to our client account. Once there we look after them on your behalf and renew domain names annually.

Who owns the copyright to my website?

On the final payment the client owns the rights to permanent use of the website design. Depending on what technologies have been used in the site creation, we may or may not be able to transfer ownership of these technologies. Unless the system is built on a hosted solution like BigCommerce or Volusion, then you should be able to take the website ‘as is’ to another web hosting or web development company.

The design, the back-end technology and any stock art used may not be resold, loaned or shared in anyway. In the case of any shared content provided by Abacus Web Services, it would remain in our ownership. All these items will be covered in the proposal.

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