Website Updates & Maintenance FAQ
What are your monthly fees?
We do not have monthly fees. As a client you pay only for the time we actually spend on your website which is based on the current
dollar rate-per-hour and calculated to the minute. We do not rounded up! For example, if we spend 10 minutes on the phone discussing your website and we spend another 20 minutes doing any updates or changes to your website, then the total time spent on your site is
30 minutes. We then invoice you at the end of the month for the 30 minutes and include a time sheet showing exactly how the time was spent. See our FAQ page for more billing/fees details.
Our website is not mobile friendly (responsive), can you help?
Yes! Depending on your website we have different solutions. If it is a WordPress site we should be able to create a mobile version within the WordPress system itself. For other websites we have a very robust stand-alone solution.
Will you help with smaller updates?
Of course! We work with our regular clients no matter what the size of the project. Many clients will update their own website and then have us do either larger, more complex updates or install new features. Other clients will call us for a consultation so we can give them the best options. It is all part of the service!
Do you only work with local clients?
No. While we do have a strong base of local clients in the Lakewood Ranch, Bradenton and Sarasota areas, we are happy to work with clients across the U.S. and we even have a few clients in the United Kingdom.
Can you update the design of our current website?
Yes, we do it all the time! Depending on the design and the content, we can either update the existing site or put in a whole new design. Sometimes re-working an existing website can be more cost prohibitive than actually building a new one, but we will work with you to define the most effective option for your business.
Can we update our own website?
Yes, but it does depend on how your website was origianlly built. While most newer sites are built on a Content Management System (such as WordPress, for example) older websites and even some newer ones are not. We will discuss with you the best solution for your business and help you with setting it up and provide you with ongoing support.