Apex Live Chat
Do You Want to Convert More Leads on Your Website?
With Apex Chat you can have someone available 24/7/365 to engage potential customers visiting your website and increase potential conversions.
What makes live chat so impactful?
- 42% of chat leads come outside of normal business hours. Therefore, you want a service that is available 24/7.
- 53% of consumers are more likely to shop with a business they can contact through a chat app.
- Live chat increases customer retention rates by 5% and increases profits by 25% -95%.
- On average, businesses that use an Exit Pop-up feature have a 28% higher conversion rate than those that do not.
- On average, 53% of consumers are more likely to purchase from a business they can message directly, and chatters are 2.8x more likely to convert than other visitors.
The features of this fantastic tool:
- The chat service is manned 24/7/365.
- The system is manned by live people and not bots.
- Your basic information is provided to the system operators so that they can qualify the leads.
- Leads are pushed to you via Call Connect, which directly connects the prospect to your phone line and email.
- The system operators will check the prospect to see if they are an existing client and if so, you will not be charged for the lead.
- As well as the regular chat options we also add an Exit popup.