High Availability Infrastructure and Configuration

	Fully redundant High Availability (HA) infrastructure designed and built to minimize the impact of any component failure
	Load balanced and clustered environment
	Delivering 100% application uptime—guaranteed

Complete Exchange Email & Collaboration Features

	Managed Exchange solution offers collaboration for all Exchange users within the same domain
	Schedule meetings and share calendars
	Create contacts in the Global Folder that can be shared and create distributions groups
	Manage and modify Public Folders for organizing content
	All mailboxes have full MAPI capability (not just a scaled down version delivering only POP3 or IMAP access)
	Full integration with Outlook 2007 and Entourage 2008 clients for the best end-user experience (Rackspace provides either client with each mailbox)
	Access through (Outlook Web Access) OWA from any internet enabled PC (Internet Explorer is the preferred browser)

Backup Strategy and our Unrivaled Data Recovery Times

	Snapshots every 30 minutes to protect you and your users from accidental deletion and failure, and to eliminate single points of failure in the storage system
	Recover any email that has been deleted in the past 30 days immediately and any mailbox (including messages) lost in the last 30 days within 6 hours

Premium Anti-Virus and Anti-Spam Comes Standard

	Premium spam filtering and anti-virus solution included
	Eliminating 98% of unwanted email before it ever reaches your inbox
	Spam filtering system, powered by Cloudmark®, features Advanced Messaging Fingerprinting™ and real-time threat intelligence to rapidly detect spam

Allocated Storage Space

	Each mailbox is initially provisioned and configured with 2 GB of allocated storage space and 1GB in public folder per domain
	Add storage in 1 GB increments
	Any mailbox can grow to 10GB in size, but we strongly recommend that each mailbox does not exceed 5GB

Anywhere Access

All Managed Exchange accounts can easily be upgraded through our web-based control panel to include real-time synchronization of email, calendars, contacts and tasks with the following services:

	BlackBerry from Research in Motion (RIM)
	iPhone from Apple (using IMAP)
	ActiveSync for Windows Mobile 5.0 devices (including Direct Push technology)

Note: An unlimited data pack from your wireless service provider is recommended. iPhone requires a new two-year AT&T service plan and the latest version of iTunes.

Web-based Management Portal and Email Access

	Built using Microsoft.Net
	Administer your Managed Exchange configuration, domains and users in real-time without any in-depth technical knowledge
	Perform tasks such as setting aliases, creating groups, adding users, allocating storage, forwarding and resetting passwords
	Empower end-users to set up their accounts, access their spam settings and reset their own passwords

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